Privacy Policy

Effective Date: January 01, 2026

1. Introduction

This Privacy Policy applies to Yuvrus (Legal Name: YUVRUS BOTANICALS PRIVATE LIMITED, CIN: U86901MH2024PTC435652, GSTIN (Mumbai): 27AABCY9219P1ZJ) and governs the collection, use, processing, storage, and protection of personal data through our website https://yuvrus.com.

• The Digital Personal Data Protection Act, 2023 (DPDP Act)
• The Information Technology Act, 2000
• Applicable rules and regulations under Indian law

By using our website, you consent to the collection and processing of your personal data. You may withdraw your consent at any time.

2. Lawful Basis for Processing

• User Consent
• Contractual Necessity
• Compliance with Legal Obligations
• Legitimate Business Interests

3. Information We Collect

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Order Details
• Payment Information (via secure gateways)

We do not store full card details on our servers.

4. Children’s Privacy

• We do not knowingly collect data from children under 18
• Purchases must be made by a parent or guardian
• No behavioural tracking or targeted advertising to children

5. Usage Data

• IP Address
• Browser type and version
• Device type and OS
• Pages visited
• Time spent
• Referral source

6. Cookies and Tracking

We use cookies to improve functionality and analyze traffic. You may disable cookies via browser settings.

7. How We Use Your Information

• Process and deliver orders
• Provide support
• Improve website performance
• Send marketing (if opted-in)
• Prevent fraud
• Comply with legal requirements

8. Data Sharing

• Payment processors
• Logistics partners
• Hosting providers
• IT & analytics providers
• Government authorities (if required)

We do not sell or rent personal data.

9. International Data Transfers

If data is processed outside India, we ensure compliance with applicable Indian data protection laws and implement safeguards.

10. Data Retention

Data is retained only as necessary for order fulfillment, compliance, and legitimate business purposes, after which it is deleted or anonymized.

11. Data Security

• SSL encryption
• Secure payment gateways
• Access controls
• Secure hosting
• Periodic security reviews

12. Your Rights

• Access your data
• Correct inaccuracies
• Withdraw consent
• Request deletion
• Raise a grievance

13. Grievance Redressal

We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

• Email: care@yuvrus.com
• Phone: +91 7483076014
• Website: https://yuvrus.com

14. Updates to this Policy

We may update this Privacy Policy periodically. Continued use of the website constitutes acceptance of the updated policy.